Multi-function Resort Associate - WorldMark West Yellowstone

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job SummaryThe Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations. This position ensures that all owners, guests and associates receive our Hospitality with Heart service.Essential Job ResponsibilitiesPerforms at least two resort functions on a regular basis. The following functions are the most common, but are not an exhaustive list of functions that may be performed by this role:

20% Houseperson Responsibility/ 80% Housekeeper Responsibility

Housekeeping/Common Area

Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms

Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens.

Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests

Report status of assignments and communicate readiness of units to Guest Services using property management system.

Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.

Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products.

Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.

Travel RequirementsNone.Minimum Requirements and QualificationsEducation

None required

Training requirements

None required

Knowledge and skills

Organizational Skills.

Excellent communication skills.

Acquires job skills and learns company policies and procedures to complete routine tasks.

Ability to read and comprehend routine instructions, short correspondence and memos.

Ability to give high priority to customer service.

Ability to solve problems with a minimum of supervision.

Ability to read, write and understand English.

Basic office skills helpful including basic math, proper cash handling procedures.

Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.

Ability to multi-task and work in a fast paced environment.

Must be people oriented and able to work independently or with others as needed.

Must be detail oriented.

Technical Skills

Basic computer skills

Ability to use basic office equipment including Fax, copier, printers

Microsoft Office: Word, excel, outlook

Key systems

Job experience

No previous experience is required.

How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.