Mission Lawn and Landscape in Polson is seeking a Full Time, year round Office Manager
QUALIFICATIONS: Must have at least three years of office experience. Must be a people person, highly professional, highly organized, able to multi-task, and have excellent customer service skills. Must have excellent oral and written communication skills. Must be computer literate and able to work in a fast-paced environment. Must have a valid Montana drivers license, dependable transportation, and be seeking long-term employment. Experience in an office/data entry or accounting setting preferred. Experience with all Microsoft products including Excel and Outlook preferred. Experience with Quickbooks a plus.
DUTIES:
-Answer phones
This will include dealing with customer issues related to billing, complaints, scheduling, etc. to the extent possible without owner/manager involvement
Creating new bid sheets when potential customers call and discussing these with owners/managers
Creating new work orders for work needing to be done and discussing these with owners/managers to determine when the work will be done and by whom
Relaying information to appropriate crews when customers have complaints/praise or scheduling issues
-Make scheduling calls to customers as needed
-Receiving payments from customers into Groundskeeper (GK) system, create deposit materials, deposit funds into bank regularly and leave documentation for bookkeeper
-Monthly and as needed invoicing of customers through GK system, envelope stuffing, stamping, and delivery to post office
-Check employee timeclock daily to ensure all employees are clocked in and out accurately
-Responsible for preparing biweekly payroll information for payroll clerk
-Responsible for human resource needs such as new employee paperwork, uniforms, direct deposit information, and new employee data collection as required by law
-Creation of annual customer contracts
Collaboration with Adam and Michelle regarding these contracts
Timely mailing of contracts
Receiving of contracts and updating of schedules and GK per receipt
-Apply for and serve as Notary Public for State of Montana
-Update and maintain employee manual
-Update and maintain word and excel documents as requested by owners and managers. Must be proficient in Microsoft applications
-Run errands as necessary to maintain efficiency and timeliness
-Create and maintain systems in collaboration with owners and managers to increase office/business efficiency
-Light housekeeping as necessary particularly in the slow season
-Update and maintain herbicide recordkeeping in GK
-Advertising/Marketing in collaboration and at the direction of Adam or Michelle
-Employee hiring ads (Craigslist, Job Service) at the direction of owners and managers
-Create, maintain, update, copy all office forms
-Update schedules at owners and managers direction
-Monthly tracking of and phone calls related to past due accounts
DAYS/HOURS: 40 hours per week Monday thru Friday, tentatively 8 a.m. to 4 p.m.
WAGE: Salary $40,000-$50,000 per year DOE.
Full-time