Call Center Representative

TEKsystems is hiring for our client onsite in Omaha! This role is a 2nd shift position and requires candidates to be 100% onsite! Description:

Interviews will include gathering medical, financial, and occupational and vocational histories

Review and edit information collected during the interview for quality assurance purposes

Make and receive telephone calls, logging call attempts, document information within orders as necessary, recording call results

Accept assigned orders

Prioritize and collate new orders into current caseload by type of request and geographic region

Contact applicants to conduct interviews

Call volumes and handle times will vary depending on the types of calls and where clients are at in the interview process but it is back to back calls.

Additional Skills & Qualifications:MUST have call center experience (medical/healthcare experience would be helpful but not required. Must be able to work hours between 11:00am - 8:00pmAbility to read and follow SOPsAccurately document all client information in the correct systems Strong computer skills, MS office skillsAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.