Customer Account Coordinator

The future is what you make it.When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.Improve and enhance customer relationships. Be responsive and sensitive to the customers’ request/needs with commitment to customer satisfaction. Be the “Single Point Contact” for large customer account administration. Key Responsibilities: Plans, conducts and supervises assignments generally involving larger and more complex projects or customers. Manages the operational business relationship with large domestic accounts; serves on the account team. Conducts and reviews highly complex operational analysis. Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of high complexity, in support of the customer/partner requirements. Represents the customer/partner needs and provides business requirements to projects of high complexity. Prepares and runs operational performance reviews with the customer/partner and supports improvement plans. Consults and advices on operational matters of medium complexity to internal clients at peer levels and above. Proactively communicates operational process changes to customers/partners and internal clients; active involvement in the implementation phase. Participate in customer sales strategy meetings, client visits. YOU MUST HAVE Bachelor’s Degree 2 Years Experience in Customer Experience and SalesWE VALUE Experience in a multi discipline team Experience in reviewing and redesigning of processes ERP/SFDC knowledge SAP Experience SFDC Experience Knowledge of HR related practices, such as performance evaluation, recruitment, etc. Understands how different functions within his/her own organization interrelate to each otherHPS202020Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.