Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.What you get to do:
Run a high-volume light industrial client on a daily basis
Ensure exceptional performance in payroll, productivity, profitability, and service level
Listen to understand the needs of key decision-makers
Provide tailored services that delight our clients
Work closely with the account team to ensure efficiency and effectiveness
Deliver effectively with fixed flexible workforce pool
Meet with the account team regularly to evaluate the execution of the concept
Improve performance by using data to understand the status of deliverables
Deliver from an extensive understanding of the client's business, strategic direction, and process
Partner closely with the process manager to ensure healthy business outcomes
Ensure compliance and coordinate efforts pertaining to all employment faucets
What you need to bring:
Minimum 3+ years in high volume light industrial recruiting/staffing industry
2+ years people management
Previous multi-unit/location responsibilities preferred
Ability to travel between client site and recruiting center daily and/or weekly as needed
Demonstrated ability to manage and resolve complex client situations
Unsurpassed level of professionalism and ability to communicate at all levels
Strong organizational, analytical, and problem-solving abilities
An approach that is motivated by the challenge of that environment - You like to WIN!
Demonstrated ability to present business reviews and workforce strategies to client groups
Exceptional follow-through is mandatory!
Proficiency using Google mail, calendaring and shared drives
What’s in it for you:
Largest global staffing leader
Competitive salary + bonus
Excellent benefits package - medical, dental, vision
Generous PTO policy earned from day one
Education and professional development
Rapid career growth
Retirement savings and security
Employee stock purchase plan
Paid parental leave
Short and long term disability
Employee assistance program and health advocacy
Health and dependent care flexible spending account
Metlife auto and home insurance
Metlife legal plan
Referral reward program
Exclusive discounts and programs with dozens of nationwide vendors and retailers
Applications Accepted on Ongoing Basis Until FilledAt Randstad, we love to celebrate our hardworking, diverse teams as demonstrated through our consistent industry-leading recognitions. To highlight a few awards, we are proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans. When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com .
Full-time