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Our CompanyEquus Workforce Solutions OverviewQuality focuses on audits and reviews with a focus on providing reporting to operations on the compliance with State, Federal and company requirements. If your passion is ensuring service quality and fostering compliance, join our team and apply today!Responsibilities
Conducts case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met
Submit weekly Quality Assurance reports in a timely manner to Project Director
Present consistent feedback to management regarding areas that need improvement
Ensure 100% of clients participate in the client satisfaction survey
Ensure all clients receive a return call within 24 hours of calling and leaving a message
Reviews quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
Creates, implements and monitors standard operating procedures
Other duties as assigned
Qualifications
Associates degree in Human Services, education, psychology, sociology or related field required, bachelors degree preferred
Minimum two plus years related experience
Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
Demonstrate knowledge of computers and knowledge of data management processes
Demonstrate knowledge of eligibility determination processes and filing procedures
About our Line of BusinessEquus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visithttps://equusworks.com.Need help finding the right job?We can recommend jobs specifically for you!ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-NE-LINCOLN | US-NE-HASTINGS | US-NE-NORFOLK | US-NE-LEXINGTONID 2023-100573 Line of Business Equus Workforce Solutions Position Type Full-Time
Full-time