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- Under general supervision, administers day to day operations of local Personal Computer systems and servers.
- Provides integrated support, maintenance, upgrade and repairs of all computers for assigned remote locations as required. P.C. Installation and upgrades of P.C. software and network-based applications.
- Setup and configure Intel PC’s with Overhead Door approved software.
- Serves as second and third level support for PC related problems that the IT Service Desk cannot resolve.
- Installation and setup of business production line solutions.
- Keeps up with latest hardware, operating systems, and off-the-shelf software packages and technologies.
- May function as technical project leader on business projects.
- Responsible for identifying and resolving PC hardware and software related failures and issues.
- Assist with user training on PC Applications.
- Manage and update PC images to maintain current software levels.
- Update install software updates to remote PCs via SCCM.
- Manage mobile devices via InTune via strong understanding of mobile device management practices.
- Responsible for the business printing / copying solutions including maintenance.
- Request quotes and place order for PC equipment and peripherals.
- Handles tasks for project installs and can help define project tasks and a tasks completion time.
- Experience with hand-held bar code scan guns in a manufacturing environment is required.
- Upgrades software components and installs OS upgrades as required.
- Experience with Microsoft Windows (XP, 7, 8,10) and Microsoft Office 365 products is required.
- Manage conference room A/V technology, including Cisco video conferencing equipment.
- Comfortable working with networking equipment including routers and switches.
- A strong discipline working within a standardized ticketing system and documenting work tickets fully is a must in this position.
- Will need to be team oriented and have excellent verbal and written communication skills.
- 2+ years of IT support experience, specifically supporting scanners (ideally Zebra scanners) and printers
- Must have the ability to troubleshoot difficult problems to resolution quickly and to industry standard best practices.
- This is a customer facing position. A strong customer service focus and the ability to interact at all levels within the organization is key.
- Technical Bachelor’s degree preferred or Two years minimum with a College or University program certificate, or more than six years of related experience and / or training; or equivalent combination of education and experience with some formal training.
- ID: #43594086
- State: Nebraska Grand island 68801 Grand island USA
- City: Grand island
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2022-06-24
- Deadline: 2022-08-19
- Category: Internet engineering