Sr. Desktop Technician

25 Jun 2024

Vacancy expired!

Sr. Desktop TechnicianFulltimeGrand Island, Nebraska IMMEDIATE new job opening for a fulltime Sr. Desktop Technician join our client’s team fulltime and work on-site at their Manufacturing plant based out of Grand Island, Nebraska. This is an exciting opportunity to support the plant workers and work heavily with Zebra scan guns and printers.

Responsibilities:
  • Under general supervision, administers day to day operations of local Personal Computer systems and servers.
  • Provides integrated support, maintenance, upgrade and repairs of all computers for assigned remote locations as required. P.C. Installation and upgrades of P.C. software and network-based applications.
  • Setup and configure Intel PC’s with Overhead Door approved software.
  • Serves as second and third level support for PC related problems that the IT Service Desk cannot resolve.
  • Installation and setup of business production line solutions.
  • Keeps up with latest hardware, operating systems, and off-the-shelf software packages and technologies.
  • May function as technical project leader on business projects.
  • Responsible for identifying and resolving PC hardware and software related failures and issues.
  • Assist with user training on PC Applications.
  • Manage and update PC images to maintain current software levels.
  • Update install software updates to remote PCs via SCCM.
  • Manage mobile devices via InTune via strong understanding of mobile device management practices.
  • Responsible for the business printing / copying solutions including maintenance.
  • Request quotes and place order for PC equipment and peripherals.
  • Handles tasks for project installs and can help define project tasks and a tasks completion time.
  • Experience with hand-held bar code scan guns in a manufacturing environment is required.
  • Upgrades software components and installs OS upgrades as required.
  • Experience with Microsoft Windows (XP, 7, 8,10) and Microsoft Office 365 products is required.
  • Manage conference room A/V technology, including Cisco video conferencing equipment.
  • Comfortable working with networking equipment including routers and switches.
  • A strong discipline working within a standardized ticketing system and documenting work tickets fully is a must in this position.
  • Will need to be team oriented and have excellent verbal and written communication skills.

Required Skills:
  • 2+ years of IT support experience, specifically supporting scanners (ideally Zebra scanners) and printers
  • Must have the ability to troubleshoot difficult problems to resolution quickly and to industry standard best practices.
  • This is a customer facing position. A strong customer service focus and the ability to interact at all levels within the organization is key.
  • Technical Bachelor’s degree preferred or Two years minimum with a College or University program certificate, or more than six years of related experience and / or training; or equivalent combination of education and experience with some formal training.
To view all of our job openings, please visit: http://www.alleareconsulting.com/job-openings.

  • ID: #43620375
  • State: Nebraska Grand island 68801 Grand island USA
  • City: Grand island
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-06-25
  • Deadline: 2022-08-23
  • Category: Internet engineering