Your Day-To-Day May Include:Greeting clients with kindness and empathy, whether in person or on the phone.Helping worried pet parents check in quickly and smoothly.Keeping clients updated about their pets while they’re in our care.Managing records, payments, and paperwork with attention to detail.Working closely with our medical team to make sure communication is clear and timely.Offering support to families who may be scared, anxious, or overwhelmed. Our CSRs offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.Why You’ll Love Working Here:You’ll make a real difference every single day.Join a supportive, close-knit team that has each other’s backs.Learn and grow in the exciting world of veterinary emergency medicine.Competitive pay, benefits, and the chance to be part of something meaningful.Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development!