Windows Systems Engineer Omaha, NE ONSITE

CSS Staffing
Omaha / council bluffs, NE
26 Feb 2025

Vacancy expired!

Windows Systems Engineer

Local Omaha, NE candidates needed for hybrid- partial on-site Terrific opportunity to be part of a transformative, state-of-the-art enterprise technology environment. Please apply with CSS to explore a fit for this fast-moving, rich opportunity!

The Ideal Candidate Will Have:
  • 3-5 years of experience in a System Administrator or comparable role

Desired:
  • Professional IT Certifications: Microsoft MCSA or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP
  • Serve as a role model in the department
  • Ability to multi-task and adapt quickly to change
  • Provide excellent customer service via active listening and communication
  • Ability to provide customer care and support via telephone, in-person and email communication
  • Ability to diagnose and match resources to address technical issues appropriately
  • Maintain client business acumen such as specific knowledge of the customer and how IT relates to their business strategy and goals

Core Responsibilities:
  • Provide IT Support relating to issues with internal systems and network infrastructures
  • Provide support services for Microsoft related technologies: Windows Server, Exchange, etc.
  • Provide support services for virtualization technologies with VMware
  • Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and stitching
  • Provide support for disaster recovery solutions
  • Provide remote access solution support: VPN, Terminal Services, etc.
  • Document maintenance for all computer systems and network infrastructures.
  • Communicate with customers and internal team
  • Inform all of incident progress and notify them of impending changes and agreed outages
  • Maintain service awareness and understanding of all organization key IT services, support tools, and techniques used to provide services
  • Maintain and monitor client networks
  • Escalate service or project issues that cannot be completed within agreed service levels
  • Document internal processes and procedures related to duties and responsibilities
  • Assist with technical sales processes
  • Enter time and expenses, work through a daily schedule, and enter all work as service or project tickets in CW
  • Represent client in a positive manner to customers and the community
  • Mentor and assist Jr. engineers, as required

Additional Information:
  • Start Date: ASAP
  • Assignment Length: Direct hire - candidates must be eligible to work in the US on a W2 basis without sponsorship or visa transfer