Administrative Representative

OverviewEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to other various administrative support.The pay for this position starts at $16/hr.This positions is located at 3005 Mill Street, Reno, NV 89502.We offer:

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Schedule:

Sunday: 8am-3pm

Monday: 8am-6pm

Tuesday: 8am-6pm

Wednesday: OFF

Thursday: OFF

Friday 8am-6pm

Saturday: 8am-3pm

ResponsibilitiesWe are hiring now for immediate openings. Responsibilities include:

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned

Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone

Meet and greet customers in a friendly and timely manner

Provide directions and general assistance

Assist to assess condition of rental upon return

Process returns, check-ins and exit kiosk transactions

May assist with or perform customer pick-ups in a safe and courteous manner

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Clean vehicle interior and exterior by hand or by operating washing equipment when needed

Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing

Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/VeteransQualifications

Must be at least 18 years old

High school diploma or GED required; some college preferred

Must have at least 6 months of prior customer service, retail, or administrative support experience

Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.

No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.