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If you want more than just an assignment and to work with an organization that values your contribution to our growth AND has deployed a proprietary Consultant Appreciation Program (CAP) to continue to support your job search efforts in the futureHired by Matrix could be just what you need. We are a distributed organization working with some of the premier Fortune 500 organizations across the US in multiple verticals and disciplines. If you embrace positive culture, a dynamic teaming approach, robust benefits, 401k matching, paid time off, and want more than just your next assignmentwe are a great Match. Hired by Matrix has been providing talent solutions to help organizations enhance team capacity for decades. As a full-service search firm, we have partnered with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.Job Description
- Provide implementation services, Train-the-Trainer education, and troubleshooting on all our Blood Gas and EPC systems and Data Management applications.
- Assist in growing our business by providing excellent customer support.
- Participates in project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades, including customer training with minimal assistance by following established guidelines.
- Must strive to maintain a high level of customer satisfaction and communicate effectively to the appropriate internal stakeholders.
- Must be willing to travel to support installation activities.
- Organize and participate in field-based customer education events.
- Must work in accordance with government regulations, FDA, and OSHA; works in accordance with our Quality System, including adherence to all applicable training requirements and enforcement of all company safety guidelines.
- Effectively use the appropriate our communication tools.
- Must maintain a valid driver s license and maintain a good driving record.
- BS/BA in related discipline or equivalent combination of education and experience.
- Medical Technology certification preferred.
- Requires 2-5 years of experience in related field required.
- Must have excellent interpersonal and communication skills (oral, written) for success in this position.
- Must be able to work independently and possess some basic knowledge in IT.
- Be able to have a basic understanding of statistical analysis and computer proficiency skills.