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The Bus Person is responsible for assisting the Servers, Bar Team, and Kitchen Team in servicing guests promptly service with genuine hospitality. Bus Persons fully understand our cycle of service and are responsible for maintaining the flow and pace of an experience from start to finish. Bus Persons have a complete knowledge of our tools, steps of service, sections, table numbers, positions numbers, traffic pattern and a working understanding of assigned menu items. All duties are to be performed in accordance with departmental and property policies, practices, procedures, techniques, as outlined in the service manual.Job Responsibilities:Greet guests in a positive, friendly manner with eye contact and intentionCommunicates the needs of guests to co-workers, kitchen, and management.Actively participate and contribute to pre-shift meetingsExecute water service and serve non-alcoholic drinks as necessaryConsistently follow sequence of service utilizing all proper procedures standardized by the room management.Working knowledge and can display basic understanding of food menu items, non-alcoholic beverages and soft drinks.Assists with moving chairs and tables as needed based on the floor planResponsible for performing table maintenance by checking on the guest throughout service.Completing opening and closing side work.Maintaining health code standards.Maintain table cleanliness utilizing a silent service approach.Bid farewell to guests, using guest’s name when known, and encourage them to return.Maintain a level of professionalism.Anticipate the guests’ needs and responding appropriately with a sense of urgency.Work as a team, assisting all guests’ and employees’ needs and inquiries.Perform all other job-related duties as requested.Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately.Maintain working knowledge of designated glassware and garnishes for each drink.Complete opening, closing, and ongoing side duties, not limited to fold/stack napkins, polish glassware, polish silverware, stock glassware, restock china, restock supply cabinets and service stations, clean and stock coffee station, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.Ensure guest has same elevated experience in lounge as in dining roomAdapt to different guests as lounge will be for guests dining as well as those coming to enjoy the atmosphere for cocktails