Customer Service Client Intake Agents

Are you a strong communicator with a passion for helping others? Join our team as a Customer Service/Intake Agent, where you'll be the first point of contact for potential clients involved in critical lawsuits. You’ll guide individuals through a structured screening process and transfer qualified cases to a Senior Representative. Your professionalism and ability to build trust over the phone are key to your success!

What You’ll Do:

✅ Call warm leads & assess case eligibility; keep accurate notes in the system

✅ Provide information & gather intake details; collect digital retainer agreements

✅ Transfer qualified cases to Senior Representatives to verify information

✅ Maintain accuracy & professionalism in handling sensitive information

Requirements:

1–3 years of experience in intake, sales, or call center roles. Strong communication, attention to detail, and customer service skills are required. Sales experience is a plus.

Be part of a team making a difference—apply today!