Customer Support - Gym Industry - Bilingual Spanish Preferred

Customer support health and fitness industry

$15 to $17 per hour to start.

Hours VARY: 8 am - 7 pm shifts

Customer Service Representative Job Description:

We are hiring a customer service representative to manage customer queries.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through phone calls.

Acknowledging and resolving customer complaints.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.

Bilingual Spanish Preferred

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

EMAIL Resume