LAS Operations Agent

Job Description

Scope of Position

The LAS Operations Agent will be responsible for daily operating functions associated with Expeditors linehaul unloading/loading, local delivery and pickup unloading/loading, system processing, billing, and customer service functions.

Major Duties and Responsibilities Forklift certified Oversee linehaul unloading each morning and ensure all freight is accounted for Logging exceptions for shorts or damages Warehouse inventory management (organization of freight) Track and Trace domestic inbound files and reporting Create delivery orders for local deliveries Schedule delivery appointments per customer requirements Network communications, timely responses to emails and requests (internal and external) Provide weekend coverage for cartage operation Ensure accurate and timely data entry into our operational system Ensure smooth and timely freight process flow Quote and follow up on shipment requests Daily invoicing and rate accuracy auditing Use Domestic Workflow on daily basis Ensure accurate and timely client and vendors billing Interact with our customers in arranging their domestic shipments, meeting customer servicestandards Contribute to maintain good relationships with internal Expeditors offices and delivery contacts Meet compliance at all times to regulations internal and external in accordance with governmentregulations Understand department process flow, and looking for best practices to improve operationalefficiency and productivity Ensure all customers standard operating procedures in place and updated in the SOP’s Meet KPI standards in accordance with the Company’s procedures Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performingthe task at hand with outstanding integrity and pride Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity,Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Customer Relationships

 Build rapport within Expeditors and externally with customers Provide friendly & helpful customer service in all forms of communication to customers, and other Expeditors branches

Service Provider Management

 Meet regularly with service providers and set clear service expectations and feedback Monitor KPI’s with service providers including DLV and POD

Qualifications

Schedule will be between 5am-2pm, M-F.

Pay range:

$18-$20 per hour. Must be listed on the posting per Nevada requirements.

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.