Logistics Services Associate Manager

Position:Logistics Services Associate ManagerJob Description:

• Responsible for the day-to-day functions of Logistics or Value Add department(s), ensuring goals are met or exceeded
• Supervise day to day operation of the picking or shipping department, within the distribution/value add center consisting of non-exempt tactical personnel
• With specific direction from management and HR, participates in staffing, terminations, disciplinary counseling, performance management and development in conjunction with facility management. Typically, will need to elevate complex issues
• Report and track department metrics, responding to internal customer inquiries. May need to elevate or work in conjunction with facility management to resolve complex issues
• Sets priorities for the team to ensure task completion
• Strategic planning and process improvement thru CPI or Lean principles.
• Receives guidance and oversight from manager
• Typically, does not spend more than 20% of time performing the work supervised
• Accountable for the results of small-sized routine support or production operations teams
• Solves problems based on set policies and procedures
• Responsible for the day-to-day functions of Logistics or Value Add department(s), ensuring goals are met or exceeded
• Ensures performance of department goals, including allocation of headcount and process improvements to analyze and improve efficiency. Responds to internal and external customer inquiries. Participates in making basic improvement enhancements
• Responsible for performance efficiency, time worked, quality reporting and improvement, performance metrics. Works with manager to determine courses of action for budgetary responsibility

• 2-5 years related experience in mentorship, coaching, and team building
• 4-year Degree in Supply Chain / Logistics Management, Industrial Engineering preferred
• Must demonstrate the ability to manage people and processes
• Must possess well developed leadership and organizational skills
• Must be project oriented and have the ability to follow through on long term goals
• Have a desire to be in customer-oriented environment
• Ability to handle multi-tasking
• Ability to excel in fast paced environment and a high degree of dependability and integrity
• MS Office proficiency
• Working knowledge of material handling equipment preferred
• WMS experience including Oracle, a plus
• Knowledge of Six Sigma/Lean and 5S concepts
• Ability to easily interpret and use statistics in day-to-day decision-making
• Basic statistical modeling
• Project management concepts/principles knowledge a plus
• Root Cause Analysis, Pareto and flow charts
• Understanding evaluating processes to optimize product handling, product flow and layouts

• At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (http://benefits.arrow.com)
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• And more!