The Lounge Manager leads Forbes Five-Star service execution, ensuring adherence to service standards while delivering curated, high-end guest experiences across multiple outlets during shift operations. Oversees a full-service environment featuring a refined food menu, curated cocktails, and a reserve wine list.Accountable for profit and loss performance, driving revenue, controlling costs, and aligning operations with business objectives.Essential Job Duties & ResponsibilitiesLead, mentor, and inspire staff to deliver refined, curated experiences that reflect Wynn's commitment to luxury hospitality and service excellence for all guests.Cultivate and maintain relationships with distinguished guests, VIP patrons, celebrities, key influencers, and high-rollers.Manage and mentor staff with excellence; representing Wynn Resorts with professionalism in addressing and resolving staff and guest matters with discretion and sophistication.Uphold the premium vision of Wynn Standards, business objectives, and marketing initiatives in alignment with Beverages' Executive Leaders.Develop comprehensive risk management and mitigation strategies. Maintain all property mandates and standards. Monitor and analyze daily operational reports to ensure luxury service are consistent.Assess staffing requirements, develop strategic operational plans, and identify opportunities for enhanced service delivery and operational growth. Ensure optimal team performance, morale, and productivity are always high.Model exemplary professionalism, refined service standards, and a commitment to excellence that sets the tone for the entire team.