Sr. Tech Ops Engineer

05 Nov 2024

Vacancy expired!

Location: Las Vegas, NV - They require people to be onsite.Relocation Expense: Client will pay relocation expense.Work Authorization: / Title: Sr. Ops Engineer

Job Summary:The person in this position performs system configuration, customer support, maintenance, andinstallation of system products. This position will be the front-line interface to the customers on allsystems issues

Essential Job Functions: Provides customer support to the system customers Provide routine preventative and service maintenance support for all system products Provides installation and modification support for all products and systems supported; to includeall hardware in the field Thorough understanding of functions and operation of system products Assists in identifying systems, component or equipment failures and coordinates correctiveaction in cooperation with other company or vendor groups Completes required maintenance records in an accurate, concise and clear manner Functions as a company representative and develops and ensures positive customer relationsand professional service support for systems and products supported Develops and maintains current knowledge of the company’s business capabilities, products andservices Oversees and maintains repair parts inventory to provide cost effective and timely service repairor modifications to systems and hardware Provides on call 24 hour 7 days a week support when designated as the on call representative Adheres to established workmanship standards, policies and procedures of field operations Analyzes operational difficulties and gathers information to isolate causes of failure or problems Answer customer questions on system capabilities, reports and operation

Qualifications: Three to five years of engineering experience Must have working knowledge of Windows Servers and virtualization technologies. One to two years gaming or equivalent experience preferred

Education: Bachelor’s or Associate degree/Equivalent in Computer science or related field of study orequivalent experience

Knowledge, Skills, & Abilities: A Working knowledge of SQL Understanding of software architecture and programming a plus Powershell and/or Python scripting experience. Working knowledge of IP networking and principles including Hubs, switches and routers Demonstrated knowledge of PC operating systems, digital equipment components and theirdiscrete parts Strong interpersonal and communication skills Must be 21 years of age Ability to lift 50 pounds with appropriate equipment and/or assistance from another person Ability to respond to common inquiries or complaints from customers, regulatory agencies, ormembers of the business community Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram formand deal with several abstract and concrete variables Ability to manage issues requiring problem resolution and conflict management Ability to work with others to accomplish business objectives Basic Microsoft Office skills If interested, send your updated resume at or call me at

  • ID: #22201175
  • State: Nevada Las vegas 89101 Las vegas USA
  • City: Las vegas
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-05
  • Deadline: 2021-12-06
  • Category: Architect/engineer/CAD