[2025-2026] School Operations Administrator - High School

Position OverviewThe school operations administrator is responsible for overseeing the school office, maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks, and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.ResponsibilitiesSupports in the execution of daily core systemsStudent arrivalDaily student attendanceStudent transitionsStudent lunch/recessStudent dismissalPresent for specific assigned daily dutiesServes as first point of contact in the main office with students, staff, families and visitors.Adjusts message/tone and style for each audienceAssumes the best in others’ interactions and abilities. Makes others feel appreciated, supported and valued. Responds appropriately to others within 24-48 hours. Student Data SystemsExecute daily student attendance systemsMaintains accurate student files, ensures 100% completion of student immunizations and lunch formsAssists Data & Compliance coordinator in ATS tasks and data submissionsEnsures students receive MetrocardsSupports with execution of school events (e.g. set-up, ordering food, etc.)Main Office ManagementActs as first contact for the school phone line, working to manage requests and questions that come in, and ensures that messages are provided in a timely manner to the appropriate recipient/sManage influx of student documents (e.g. signed report cards, family letters, doctor’s notes, etc)Positively interface with students and families on a daily basisEnsure the main office is continuously staffed, clean and welcomingFamily Communications & AdvocacyCreates flyers/notices to be sent home to families for school events, attendance reminders, etc.Ensure that communications sent home are without errorsServes as main point of contact for KIPP NYC advocacy efforts, and executes on school advocacy deliverablesServes as lead for supporting KIPP Family Association meetings, events and effortsStudent Health/SafetyEnsure that student health needs are met and there is consistent communication with the school nurse as neededServe as active member of BRT and assists in any/all emergency or high-urgency situationsTeacher Work RoomSchool supplies are well-stocked and replenishedCopiers and office equipment are in good working orderServe as a full-time and engaged member of school staff, including accompanying students on field lessons (if needed), assisting with student enrichment activities, and working with other staff members to ensure fulfillment of school’s mission.