Account Director, Sales (Remote)

Job Description

This position will be the full-service salesperson, brand leader, product manager, point of contact, and business owner of the media sales and new direction for the brand ITPro. The responsibilities of this Account Director role include ownership of the strategic direction and product development of the main revenue for the brand.

Full customer account management, including negotiating contracts and agreements to maximize profit (not limited to)

Operate as the lead point of contact for all matters specific to your accounts

Build and maintain strong, long lasting Customer relationships.

Building and executing a retention and new business development strategy to grow and expand within new and existing Customers including upselling and cross-selling

Achieving revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding

Accurately positioning Informa Tech’s products, solutions, and services as a solution for market and business challenges that meet the customers needs

Reporting utilizing all data sources, accurate forecasting, and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities

Manage projects and engage in project management duties within Customer relationships, working to carry out and deliver Customer goals while meeting company goals

Coordinate with colleagues working on the same account to ensure consistent service

Service multiple Customers concurrently, meeting and exceeding deadlines

Keep Customer information/records up to date such as interactions, transactions, account plans and record on the Informa CRM system ,Salesforce

Build a social media presence through social selling

Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date

Share news and insight with all internal colleagues

Keep abreast of the changing landscape and create have a personal development plan utilizing the Informa Tech Sales Excellence Competencies.

Stay current with market conditions and competitors' products

Attend key Informa and industry relevant competitor events.

Represent the brand as a champion leading from the front

Work on projects across the business as and when required

Sales/Revenue/Profit through day-to-day account management

Develop, implement, and measure the success of a Customer/Client Account plans/strategy.

Sales forecasts

Effective sales reporting, performance metrics to the business on delivery vs. targets, risks and opportunities.

Customer retention and acquisition strategy, delivery, and evaluation

Improve productivity and quality outputs

Identifies strategies to maximizeInforma Tech to drive incremental Sales/Growth.

Timely and robust renewal/rebook discussions

New business through personally sourced leads

Plans to grow and expand in current account

IS the voice of the Customer for product/Event/solution development

Weekly, monthly reports for the complete brand

Qualifications

Industry Knowledge and expertise ofDigitalMedia, Bespoke Consulting, Research and Marketing products, solutions and services.

Highly developed business acumen, understanding of the P&L plus the ability to understand the wider issues of the industry. Numeracy, review/manipulate data to draw conclusions and actionable takeaways.

Developing and Executing Customer Account plans and accurate forecasting

Engaging with complex stakeholders, building long lasting relationships, solution selling

Understands and drives the numbers to achieve targets, the ability to work to budgets.

Data Analytical Skills – the ability to review data and information, draw conclusions and actionable takeaways.

Expertise in multiple Sales Methodologies

Knowledge Negotiation of complex contracts

Closing

Effective Communication Skills, confident in articulating complex propositions to multiple stakeholder buyers, patience plus Executive-level communication and interpersonal skills.

Strong presentation skills, face to face, telephone, written and virtual

Strong knowledge of Informa systems and technology including most importantly salesforce.com or similar CRM.

MS Office including Word, PowerPoint and Excel

Problem solving

Time Management

Global project management

A team player who can be flexible and is comfortable with ambiguity.

[KS1]I think we should delete events and say expertise of digital media

Additional Information

Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!
• Competitive Benefits with 401k match
• Paid parental leave
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.