Business Services Lead

Serve as a consultant for the local business community and will serve high-growth, high-demand industries

Promote WorkSource services such as talent recruitment and screening, On-the-Job Training (OJT), hiring events, pre-employment assessment testing and facilitation, labor market information, access to tax credits and downsizing services to local businesses and coordinate efforts with other business outreach partners to provide a customized solution for each unique employer

Responsible for developing relationships with businesses, directed by WSW, and engaging them in our services

Work in partnership with all WorkSource staff and all WorkSource teams to provide quality services to businesses

Share learned industry-specific workforce knowledge with all WorkSource staff and teams to help meet the shared vision of a skilled and qualified workforce

Deliver WorkSource presentations as well as training to the business community, partner organizations, job seekers, etc., in both small and large groups

Assist with training new and existing staff on software programs, projects, and sector/business development, and other tasks as assigned

Track performance related to IWTs, OJTs, WEX’s and cohort training. This will also include monitoring available training funds.

Work in partnership with supervisors, operations manager and one stop operator to develop SOP’s for the team

Quality check the team’s training documents to ensure quality data is being documented

Follow and understand all Federal, State and Local policies

Drive the team to meet performance and quality standards

Work on other projects as assigned.