Copy of Project Manager

We are seeking a Project Manager to join a strategic initiative aimed at enhancing observability practices within our AWS Connect Contact Center as a Service (CCaaS) platform.The focus is on ensuring operational transparency and enabling proactive issue detection by coordinating cross-team efforts and maintaining visibility into project progress.Responsibilities:Facilitate observability discussion sessions with Developers, Architects, Platform, and Support teams.Maintain and update trackers with timelines, deliverables, and progress status.Provide periodic status updates and reports to leadership teams.Create engaging presentations to showcase overall project progress and status for stakeholders.Drive observability initiatives and related tasks to completion by coordinating with dependent teams.Contribute to other internal project tracking and coordination activities as required.