Customer Account Representative

Job DescriptionWe are seeking a highly motivated Customer Account Representative to join our team in New Orleans. This role is essential to ensuring that our clients receive an outstanding customer experience, efficient support, and accurate account management. The ideal candidate is organized, resourceful, and committed to maintaining strong client relationships.ResponsibilitiesManage assigned customer accounts with professionalism and attention to detail.Serve as the primary point of contact for client inquiries and account updates.Maintain accurate records of client interactions and account information.Identify customer needs and coordinate with internal teams to provide appropriate solutions.Support customers by addressing questions, resolving issues, and ensuring overall satisfaction.Assist in the preparation of reports, account reviews, and follow-up communications.Uphold service standards and contribute to continuous improvement initiatives.