Divisional Vice President

About the Role:As Divisional Vice President, you will oversee the retail operational team in ensuring our guests receive an exceptional customer experience in nearly 700 stores in our Northern Division. You will lead a team of five direct reports of Regional Vice Presidents across 5 Regions operating throughout 15 east-coast states.  You will drive the financial and operational performance of the Northern Division through a team of Regional Vice Presidents, District Managers and Store Teammates. This role reports directly into the Senior Vice President of Store Operations. Compensation Range: $200,000-230,000 per year - Based on experience. This role is eligible for additional compensation and incentives.  Essential Duties & Responsibilities:Partner closely with executive team to execute an operational strategy that aligns with the vision of the organization to be the leading automotive service and tire dealer in the United States by valuing each and every guest and teammate.  Drive financial results through relentless execution of Monro’s operational playbook by delivering best in class customer service to each and every guest at our Stores. Manage and grow the Northern Division’s business, demonstrating an understanding of the marketplace, business drivers and risk, financial metrics and reports and operational opportunities. Create an environment of continuous operational improvement by executing on company policies, procedures and initiatives. Ensure financial objectives are met and exceeded through ownership of the Division’s profit and loss statement and other financial and operational metrics.   guidance and leadership to Regional Managers to achieve or exceed performance targets. Monitors and measures execution of key business processes and provides leadership to Regional Vice Presidents on the development of action plans when performance targets are not being achieved.Lead the Regional Vice Presidents through effective communications, timely feedback, positive reinforcement, establishing goals, creating development and career plans and continuously stretching performance.Recruit, hire, and train operational leadership positions within the Division and oversees the recruiting, hiring and training of teammates down to the Store level. Consistently focus the Zone Managers on the goals, strategy and vision of the company by translating, communicating organizational values and goals. Acts as a liaison between Zone Managers, Market Managers and Operations on strategy and business recommendations to functional departments within organization such as Human Resources, Finance, Marketing, Real Estate, Store Support, etc.Create a culture that is focused on providing exceptional customer service at all levels within the field organization. Achieve business results through Regional Managers through coaching and accountability.Maintain an in-depth knowledge of competitor activity and analyze data to provide recommendations and strategy for acquisitions and growth within the organization.