Executive Strategy, Senior Manager

The Executive Strategy, Senior Manager is a critically important role driving highest-impact strategic insights and supporting executive decision-making for ServiceNow’s President of Global Customer and Field Operations.  As a key member of the Office of the President and reporting to the Senior Director, Executive Strategy – this role will play a key role in shaping how we go to market globally and is expected to drive the execution of key strategic work globally, working cross-functionally with senior leaders across the business. This role will offer an incredible opportunity for a career in the technology industry and is a springboard into functional roles in our GTM organization. 

 Role & Responsibilities Develop strategic insights and high-impact analyses for the President of Global Customer and Field Operations and his executive leadership team on a range of priority topics such as GTM execution, market positioning, and quarterly performance. Craft compelling presentations and comprehensive reports for internal and external audiences – incl. Board updates, analyst updates and senior leadership briefings. Partner with the President’s office and cross-functionally, incl. with Product and Engineering teams, to align messaging and drive execution of high-visibility strategic initiatives. Ensure consistency and clarity of narrative across different executive touchpoints, adapting to evolving business priorities and senior leadership needs. Leverage market intelligence and stakeholder feedback to continuously refine positioning and content effectiveness.