General Manager

Develop and execute long-term strategies to strengthen profitability, market position and operational excellence, driving financial performance through disciplined revenue management, cost optimisation and strategic investmentChampion Sofitel’s luxury standards across every guest experience and service touchpointLead, inspire and empower a high-performing leadership team, fostering engagement, capability and talent retentionAct as a visible, charismatic brand ambassador for Sofitel and Accor within the hotel and broader communityBuild and strengthen trusted relationships with owners, Accor, VIP guests and key industry partnersMonitor, elevate and continuously improve guest satisfaction and quality metrics, including RPS and LQA