Guest Experience Duty Manager

Work 14 hour shifts (6am to 4.30pm or 4pm to 2.30am) across Food & Beverage and Front Office departments on rotating rosterLead, train and motivate team members across operation departments Enthusiasm and commitment to deliver exceptional serviceAbility to multitask with a can-do attitudeExcellent verbal and written communication skillsAbility to cope under pressure and handle guest complaintsA high standard of personal presentation