IT Support Specialist

Eclaro
Londonderry, NH
01 May 2024

Vacancy expired!

IT Support Specialist

Job Number: 22-07095

This is a full-time position offers medical and dental insurance, paid time off, and retirement benefits. Use your skills where innovative technology solutions begin. Eclaro is looking for an

IT Support Specialist for our client in

Derry, NH. Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Project Overview:
  • In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
  • Will possess extensive experience in providing Information Technology support in a fast-paced environment.
  • Top-notch IT Support Specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Responsibilities:
  • Providing IT assistance to staff and customers.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Installing and configuring computer systems and applications within the company.
  • Updating computer software as well as upgrading hardware and systems.
  • Maintaining system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.

Qualifications:
  • 2-5 years of experience as an IT Support Specialist.
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software.
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of computer systems and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. All the best,

Ashly Velasco Technical RecruiterEclaro

P:

A: 450 7th Ave, Suite 1102, New York, NY 10123