Manager, Consulting Services

Your Career In this role, you will manage a team of Professional Services  Consultants in your assigned territory. You will be responsible for driving professional services business, providing management oversight to your team and all ongoing engagements, including recruiting, managing, directing, and inspiring a team with a diverse set of skills and backgrounds.  You will ensure the delivery of Palo Alto Networks solutions, exceeding expectations and driving high levels of customer engagement. You will also work closely with sales to ensure customer satisfaction, build relationships with all customers in your territory and ensure customer success and reference ability.Your ImpactProvide strategic direction and input to the technical development of Professional Services Consultants reporting to youManage the activities of the team such as hiring, development, promotions, time off, expense reports, development growth, training, and corrective actionsBuild relationships with customers who have long term engagements to ensure that the timelines are being met, feedback on how the consultants are performing, escalations, etc.Build relationships with the sales team to ensure customer requirements are met, drive new business by utilizing Professional Services capabilities and offeringsEnsure all customer engagements are successfulProvide status to the Services leadership team on all major activities, issues, escalations, etc.Participate in the development and execution of strategic direction and input to the technical development of the Position requires weekly onsite customer meetings in NYC Metropolitan