Parts Analyst, Nuclear

Job Title:  Parts Analyst, NuclearJOB Duties: The Parts Analyst is expected to assist in all aspects of a crane owner’s parts needs, and facilitate the expansion of the relationship by offering the full range of products and services the company offers. Requires interface with many different departments in order to provide superior customer technical support in a very fast and demanding environment.Specific responsibilities include but are not limited to:Keep track of all new projects through EPDM and track the possible spare parts associated with them.Prepare spare parts packages with project management to meet customer requests.Process PO’s, place orders using SAP.Track any delivery concerns and keep customer updatedWork with the customer as a front line on any issues they may have.Respond to customer requests for quotes in a timely manner, via phone or email.Quote part requests, using Crane manuals, drawings, customer descriptions to verify correct part.Execute any quality requirements working closely with purchasing, quality, and engineering departments.Work with warehouse to ship the correct parts in a timely manner.Aid in any off hour requests from customers.Assist service group as needed.