Quality Inspector - Vacation Rental Homes

Role: Quality Control Inspector

Goal:

We are seeking a Quality Control Inspector for our vacation rental homes in Lincoln, NH. We are expanding our vacation rental portfolio and this is an opportunity to be a part of our team as we grow and expand near Loon.

Schedule:

- Complete the inspection after the cleaners leave, before the next guest arrives.

- Typically between 1pm-4pm any day of the week.

- Inspection could be scheduled with as little as 1 day notice.

Responsibilities:

- Ensure that the house is left in proper condition before the next guest arrives according to our cleaning and staging check-list + photos.

- You will be the last person at the house before the renter arrives and it is essential that the house is left in perfect condition.

- Review a cleaning checklist to ensure that the cleaners did not miss cleaning or refilling any containers.

- If anything was missed by the cleaners (for example, a drawer in the refrigerator is dirty, a soap bottle is dirty, hand soap wasn’t refilled, etc.) you will be responsible for cleaning + refilling.

- Review a staging check-list + photos and ensure that the cleaners did not miss staging/organizing anything.

- If anything was missed by the cleaners (for example, there is not a Welcome Card left on the coffee table, the outdoor furniture is not organized the way it should be, etc. you will be responsible for staging and re-organizing)

- Review an inventory check-list to ensure that cleaners report any inventory that was low correctly so that our team can replenish.

- Send photos via Slack and report and any damage that cleaners may have missed.

- Send photos via Slack of all rooms before leaving.

Communication:

- Must use Turno app for scheduling and tracking purposes

When a booking is made, you will get a notification on Turno to accept the booking and see a list of all upcoming cleaning within the app.

- Use Slack for communication purposes before/during/after the inspection.

- Be highly responsive and reliable.

Results:

- 100% 5-star cleaning star rating

- 100% of inspections are completed on time and before the next guest arrives

Requirements:

- Reliable and communicative

- Strong attention to detail

- Positive attitude

- Team player

- Willingness to learn, take initiative, and solve problems proactively

- Preferred but not required: Evidence of Liability Coverage- must maintain and provide Certificate of Insurance with the following insurance: (a) Workers Compensation Insurance with a limit of $1,000,000 and (b) comprehensive general liability insurance with a combined single limit of $1,000,000 per occurrence and $2,000,000 in the aggregate.

Pay:

- $50 per inspection

If interested, please reply with answers to the following questions:

1. Are you familiar with short term rentals and staging before new guests arrive?

2. Please share any relevant experience and why you're a good fit for the role.

3. Are you willing to use Turno and Slack?

4. What does your scheduling process entail - how do you put that on your calendar?

5. How comfortable are you using technology and using apps on your phone?

6. Would you be willing to provide any references?