Reservation Associate

Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookingsEnsure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.Responsible for ensuring that all reservation filing and correspondence is carried out daily. Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader.