Reservations Agent - Novotel & Ibis Budget

You will support the execution of reservations tasks, including accurately processing hotel reservations (inbound enquiries and groups), while reporting to the Reservations Manager.Your charisma and polished phone and email manners will dazzle our guests. You will actively promote and market our rooms and amenities because you will be thrilled about what we have to offer.Make sure all information related to hotel reservations is handled with professionalism and accuracy.Build and maintain customer relationships by attending to all phone and email enquiries regarding reservations.