Sales CRM Coordinator (Dynamics365)

We’re looking for a proactive and detail-driven Sales CRM Coordinator to join our Client, Growth & Strategy division and play a key role in enabling our strategic growth agenda. If you enjoy working at the intersection of sales enablement, content creation, and CRM optimisation, this is a fantastic opportunity to make a real impact in a fast-paced, collaborative environment. Your Opportunity In this role, you’ll be at the heart of our Strategic Growth team, supporting the delivery of high-impact initiatives that drive business development and strengthen strategic partnerships. You’ll bring structure, creativity, and coordination to the way we develop and deliver sales content, while acting as the go-to expert for CRM (Microsoft Dynamics 365). What You’ll Be DoingYou’ll contribute to our growth strategy by: Owning CRM excellence (Dynamics 365) 

Acting as the SME for CRM, maintaining data quality, optimising usage, and supporting the team with insights, reporting, and best practice. Driving sales enablement 

Supporting the creation and coordination of business development, strategic partnership, and go-to-market (GTM) content, ensuring alignment with key priorities and messaging. Creating compelling sales content 

Developing and maintaining high-quality sales collateral, presentations, and product documentation to support client conversations and growth opportunities. Enabling team capability uplift 

Coordinating training, knowledge-sharing, and product insights sessions to uplift capability across the Strategic Growth team. Enhancing content accessibility & innovation 

Supporting initiatives to improve how content is accessed, including AI-enabled tools for RFPs and due diligence processes. Managing tools and platforms 

Overseeing key platforms (CRM, Teams and others), ensuring they are efficient, user-friendly, and fit-for-purpose. Delivering events and engagement 

Organising and coordinating events, workshops, and webinars, ensuring seamless execution and strong engagement. Tracking performance and insights 

Supporting reporting and dashboards, analysing feedback and metrics to continuously improve effectiveness and impact. Ensuring operational and compliance excellence 

Acting as a Line 1 control, identifying and managing risks while ensuring all activities align with internal policies and regulatory requirements.