Scrum Master/Team Coach

Te Whiwhinga mahi | The opportunityOur IT Department, Connect, is currently are seeking an experienced Scrum Master/Team Coach to facilitate Agile practices and empower teams to deliver exceptional value. This role is pivotal in fostering high-performing team dynamics, building Agile capabilities, and driving continuous improvement across the Agile Release Trains (ARTs).You will be responsible for coaching teams in excellent Agile practices such as Scrum, Kanban, and SAFe, removing impediments, and fostering a culture of collaboration and transparency. By championing built-in quality, relentless improvement, and self-management, you’ll guide teams toward aligned goals and impactful outcomes.Accountabilities for this role include:Supporting teams to operate with transparency, trust, and collaboration.Encouraging self-management, accountability, and a focus on clear goals and outcomes.Coaching with powerful questions, resolving conflicts, and fostering healthy team dynamics.Assisting in the development of team skillsets and fostering open, effective communication.Liaising with managers regarding team performance and development, offering support for any performance challenges.Facilitating Agile events, educating teams in Agile practices, and championing the principles of SAFe.This is a full-time (37.5 hours/week) fixed term role for 6 months. Our offices are based in Newmarket, Auckland, and we offer a hybrid working model.For more detailed information on the role accountabilities and requirements, please review the position description.