Senior Data Centre Technician

As our Senior Data Centre Technician, you will provide support to our site Facility Manager assisting with the day to day operations by providing high quality & efficient technical maintenance and customer service. As our Senior you will be the lead SME for the team of Data Centre Technicians and be required to participate in an on-call roster.  

  

What you’ll do:  Ensure the safe, secure, and reliable operation of the data centre by managing WHS, security, and critical facility systemsPerform HV switching as directed Coordinate customer provisioning requests, ensuring work is completed accurately, on time, and to a high standardManage contractors, workloads, and staffing resources to meet operational demands and SLAsPlan and maintain cabling infrastructure capacity to support customer growth and ensure service availabilityAct as the facility Subject Matter Expert (SME) for communications infrastructure, including cabling, power monitoring, rack locking, and environmental monitoringAssist with customer equipment installation, facility maintenance, and day-to-day operational activities What you need:  Strong customer service skills, with experience managing customer queries and escalations Excellent planning, organisation, and problem-solving abilitiesKnowledge of data centre operations, including rack management, IT equipment installation, power, and cooling systemsExperience with structured cabling, cable management, and quality assuranceEagerness to learn about high-density power systems and advanced cooling technologiesFamiliarity with building management and monitoring systems (desirable) Relevant electrical or telecommunications installation/testing qualifications (desirable)Basic understanding of the ITIL framework (desirable)This opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our ongoing success.