Senior Resource Manager

Your CareerThe Senior Resource Manager for the JAPAC region holds a vital position, overseeing Technical Services Resource Management, Capacity Planning, and Vendor Management.  We need a leader for the RMO function who can not only manage current operations but also drive the transformation of the RMO into a proactive, business-enabling function through process, data, and reporting improvements. In your role, you will collaborate with Technical Services Business Leaders, RMO, Operations, and Contingent Workforce Teams to guarantee that Technical Services possess the necessary resources and capacity to meet both current and future demand.Your ImpactCapacity Planning & Forecasting - Own the resourcing model, aligned to pipeline and bookings; partnering with Services Sales and PMO to optimize the allocation and utilization of resources. Stakeholder Interlock  - Collaborate with Technical Services Leaders, Project Managers and other stakeholders to ensure alignment on business model, resource management strategies and address resource-related issues, and facilitate effective communicationResource Optimization - Development and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization to ensure the accuracy of resource availability.Vendor Management - Manage the JAPAC Technical Services Vendors by putting in place governance structures to track vendor performance. Leverage vendors to address both short and long term capacity gaps via existing or new vendors. Manage the onboarding process of new suppliersRMO Governance  - responsible for providing stakeholders with analytics and business insights that support leaders in making quick business decisions. Analyze data to identify areas for improvement, and provide recommendations to accelerate revenue and maximize margin    Skills Inventory Management - responsible for ensuring skills are maintained and updated in the PSA tool on a consistent quarterly basis as this is critical for ensuring staffing of domain expertise on high-complexity projectsProcess Improvements - continuously assess and provide recommendations for improvement to resource management processes, methodologies, and tools to enhance efficiency and effectiveness