Server & Network Administrator - Bilingual (English/Korean)

The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications.  Responsibilities:Lead the integration of various complex enterprise-level servers and networksManage and administer servers and networks to ensure system integrityPlan, design, and implement identified special technology projectsInstalling, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systemsOversee the evaluation of system and network performance and recommend improvementsCoordinate the troubleshooting and support calls with internal software engineers and application operatorsManage the preparation of technical and functional documentation for required systemsImplement all servers and network hardware, and system-related security patches and OS upgrades when it is neededApply the configurations and security patches to all network devices, such as the routers, firewalls, and switchesCoordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systemsPerform root cause analysis of complex server system problems and provide corrective actionProactively monitor backups and server logsWork through alerts raised by alert software for proactive fixingWork with a change control policy on any changesCompile daily, weekly, and monthly reports for the corresponding team leaderExecute duties in accordance with ITIL framework guidelinesParticipate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requestedWork with the IT Manager to identify single points of failure and to work out Disaster Recovery plansMake recommendations to the team leader for improving systems and processesStay abreast of the latest technology and work with the team leader on potential upgradesPerform and support other tasks as identified by the Technology Manager Salary: $65,000 - $68,000/yr. (D.O.E)