Software Engineer (Geneysys)

Mastech Digital
Merrimack, NH
11 Apr 2024

Vacancy expired!

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a

Software Engineer

(Geneysys) for our client in the

Financial Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a

Contract position, and the client is looking for someone to start immediately.

Duration: 12+ Months Contract

Location: Merrimack, NH and Westlake, TX (5 days Onsite per month)

Salary: $65-$75/Hourly on W2

Role: Software Engineer (Geneysys)

Primary Skills: Python

Role Description: The

Software Engineer (Geneysys) must have at least 8+ years of experience.

Required Experience and Skills:

- Bachelor s degree in Computer Science or equivalent

- 8+ years hands-on experience as a software engineer

- Demonstrated experience as engineer responsible for designing, developing, testing, supporting, and fixing the Contact Center/Genesys and telephony products.

- Working knowledge of Genesys suite of products SIP, Administrator, Management and Conf, Work Force Management, Reporting

- Proficient in Java, Ansible, Python, any programming language and experienced in developing APIs and micro-services

- Experience with CI/CD pipelines and applying uDeploy and/or Ansible

- Proficiency managing, configuring and tuning Linux operating systems - Understanding of modern data architecture principals and patterns

- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation

- Understanding of enterprise-scale platform architecture which includes considerations for high availability and business continuity.

- Familiarity with Docker and container-based development and deployment practices will be a plus

- Working with Event Driven Architecture Kafka, Webhooks

- Test Driven Development JUnit, Jasmine, Karma, Protractor, Jest, etc.

- Familiarity with NoSQL (MongoDB, DynamoDB, etc.) a plus

- Ability to trouble-shoot complex data issues across the e2e technology stack

- Either hands-on AWS experience or demonstrated desire to build cloud experience (e.g., certifications, training)

- Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes - Self-starter, curious, collaborative, innovative, eager to learn and teach others every day

Must Have:

- Genesys, Nuance, NICE, IVR, any pipeline experience.

- Programming and database experience (ancible, Java, Python, Scripting languages)- Flexible on specific programming languages and databases.

- Experience with building pipelines (CI/CD) Some form of contact center platform experience (Genesys is preferred)

Education: Bachelor s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent/Master's

Experience: Minimum 8+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Divyani Singh Recruiter Phone:

Equal Employment Opportunity

#LI-DS2

#Mastech1

Minimum Education Required: Bachelor

Years of Experience Required: More than 5 years
  • ID: #49673998
  • State: New Hampshire Merrimack 03054 Merrimack USA
  • City: Merrimack
  • Salary: $65.00 - $75.00 per hour
  • Job type: Contract
  • Showed: 2023-04-11
  • Deadline: 2023-06-10
  • Category: Et cetera