Student & Programme Advisor - 18-month fixed term

Te Whiwhinga mahi | The opportunityThe Faculty of Business and Economics is seeking a Student and Programme Adviser to join the Graduate School of Management Professional Programmes team on an 18-month fixed term basis.Supporting a portfolio of professional postgraduate programmes, this role combines student support and programme advice to help ensure students have a positive and successful experience throughout their studies.Working closely with students, academic staff, and professional colleagues, you will provide advice on programme and course options, support student progression, and help students navigate key stages of their academic journey. You will also play an important role in monitoring student engagement and academic progress, identifying students who may require additional support, and connecting them with the appropriate services and resources.Key responsibilities include:Providing programme and course advice to current and prospective students.Supporting student progression, enrolment, and programme administration activities.Monitoring student engagement and academic progress and coordinating support for students who may be at risk.Working closely with academic and professional staff to support student success and programme delivery.Building strong relationships with students and acting as a key point of contact throughout their studies.Supporting programme communications, events, and promotional activities.This is a full-time (37.5 hours per week), 18-month fixed term position.

The salary range is $73,400 - $90,300 per annum, depending on skills and experience.For more detailed information, please refer to the Position Description He kōrero mōu | About youOur ideal candidate is a strong communicator who enjoys working with people and building positive relationships. You are organised, approachable, and able to balance competing priorities while providing a high level of service and support.You will bring:Experience in student services, programme coordination, advisory, or a similar customer-focused role.Experience working in a tertiary, academic, or similarly complex environment.Excellent communication and relationship-building skills.Strong organisational skills and the ability to manage multiple priorities.An approachable and supportive style, with the ability to build trust and work effectively with people from a wide range of backgrounds.A tertiary qualification or equivalent relevant experience.Ngā āhuatanga kei a mātou | What we offerThe University is committed to providing an excellent working environment through:Flexible employment practices (typically up to 2 days WFH in this role)Up to 6.75% company superannuation schemeA competitive salary with five weeks’ annual leaveFor more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online, by the closing date of 19th June 2026 to be considered.

Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.Please send any questions about the role to Jenny Jefferson (Manager – Professional Programmes) via j.jefferson@auckland.ac.nz. Please note we are happy to answer your questions, but we do not accept applications by email.