Vendor Management Lead - Clinical Operations

Become a part of our caring community and help us put health firstIn today's complex business environment, the role of a Vendor Management Lead is of utmost importance. This role oversees relationships between a company and its suppliers and ensures that all vendor-related activities align with the company's business strategy and objectives.The Vendor Management Lead's responsibilities include assessing vendor performance, negotiating contracts, ensuring compliance with regulatory requirements, and facilitating communication between vendors and internal teams. Additionally, they must establish and maintain strong relationships with vendors to leverage opportunities for mutual growth and profitability.The vendor manager's responsibilities include assessing vendor performance, negotiating contracts, ensuring compliance with regulatory requirements, and facilitating communication between vendors and internal teams. Additionally, they must establish and maintain strong relationships with vendors to leverage opportunities for mutual growth and profitability.Location: remoteThe role of the Vendor Management Lead also includes managing vendor risk, which includes assessing vendor financial stability, understanding potential risks to a company's reputation, and identifying any potential liability issues.The Vendor Management Lead is also expected to lead cross-functional teams and work effectively with internal stakeholders to ensure that vendor activities are aligned with company objectives. This requires strong communication and problem-solving skills, along with the ability to balance multiple priorities simultaneously.In addition to these primary responsibilities, a successful Vendor Management Lead must keep abreast of industry trends and best practices. This includes researching new vendors, evaluating new technologies and services, and attending industry conferences to stay up to date with new developments.Ultimately, the role of a Vendor Management Lead requires a combination of business acumen, relationship-building skills, and the ability to manage risk effectively. By effectively overseeing vendor relationships, vendor managers contribute to a company's bottom line and ensure long-term success.Specific Deliverables:

Strategic planning with Vendor and internal stakeholders ensuring vendor solutions meet business strategic objectives including (but not limited to) contract adherence, products, services, scope, performance targets, and partnering on emerging industry changes. This leader must be a strategic thinker with knowledge of vended offerings that maximize value for the business, and procurement processes. Ability to build multi-year roadmap of vendor deliverables and continuous improvement.

Vendor Performance Governance: This leader will leverage operational expertise and leadership acumen to develop reporting, policies, processes, and communication solutions for vendor service adherence, staffing requirements, KPI development, budget oversight/invoicing, performance management, and alignment to business priorities.

Integrating processes and technology between vendor and business operations to drive HEDIS strategies, plan performance, and maintaining compliance with Humana policies.

Staffing coordination through standardizing workforce planning processes with stateside resources, workload assignments, and maintaining vendor staffing requirements based on business need.

Develop controls, tracking, and efficient process for incident management of vendor technical issues, business process compliance, inventory prioritization, change management, and provide transparency for business continuity.

Execute contract renewals and amendments through Procurement collaboration and stakeholder awareness to guarantee vendor offerings reflect the long-term strategies of the business and leverages competitive sourcing for optimal value.

Vendor advocacy and engagement that influences a collaborative culture, unified experience, and bidirectional best practices.

Use your skills to make an impactRequired Qualifications

Bachelor's degree

6 years of vendor management, operations and/or procurement experience

2 or more years of project leadership experience

Leadership experience over a large metric-intensive operational unit

Process improvement experience

Proficient in Microsoft Office applications including Word, Excel and PowerPoint

Strong verbal and written communication skills

Strong facilitation skills

Desired Qualifications

HEDIS/Stars experience

Healthcare quality

Six Sigma certified.

Additional InformationHumana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$84,600 - $116,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About usHumana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.