Veterinary Client Care Specialist

Ethos Veterinary Urgent Care is hiring a Full-time Client Care Specialist to join our team in Nashua, NH. Our Urgent Care centers bridge the gap between general practice and emergency. Our 2-doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia. Our urgent care centers are specially designed to deliver efficient care and are furnished with advanced equipment and technologies. Urgent Care Hours of Operation: Monday – Friday = 11 am – 8 PM & Saturday – Sunday = 10 AM – 7 PMAnticipated Schedule:

Four 10-hour shifts, every other weekend

Compensation:

Starting at $18 - $20 - will increasewith experience!

About the Job:

Welcome our clients in a friendly, helpful, and compassionate manner.

Prepare and review documents and medical records accurately and completely.

Educate and advise clients regarding hospital services and practices.

Process check-ins promptly and efficiently, schedule and check in regularappointments, and tend to all client requests while always ensuring the highest quality of care and satisfaction for our clients.

Process admissions and discharges accurately; schedule follow-up appointments as necessary.

Process invoices and payments accurately

Assist with other administrative duties such as scanning, faxing, and emailing

Answer multiple phone lines promptly and professionally, direct calls, fax, and scan.

About You:

One year of customer service experience.preferred but will train the right candidate.

Ability to work in a fast-paced, highly collaborative environment and commitment to developing long-term relationships with colleagues, clients, and community is required.

Detail-oriented with good organizational, communication, and time management skills.

Benefits:

Highly competitive and comparable wages based on experience and skill set. $18- 22/hr.

3 weeks PTO

Work/Life Balance.- 4 daywork weeks/ Every other weekend off.

Scrub and clothing allowance.

VetBloom access: RACE-approved continuing education, training, and curriculum library.

Room for advancement and investment into your future.

Full-time benefits include health, dental, vision, disability, and life insurance, flex spending accounts, 401(k), and Employee Assistance Program.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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