Accounts Receivable/ Collections Specialist (HYBRID)

Please note that this is a 9 months contract position. 7 openings to manage the end to end process for disputes with excel skillset.Candidate will be hybrid 2 days onsite Tuesday and Wednesday and 3 days remote. The site is currently Piscataway, NJ and moving to Raritan, NJ next month. Working hours: 9:00am to 5:30pm with 30 mins break.Looking for a candidate that has experience in Finance/account receivables or collectionsExperience working with excel and need to be able to use pivot tables and VlookupsCandidate will be working with a team to research why a client has not paid an invoice, research dispute. Need to research and provide a resolution to process to ensure customer pays invoice.May need to process credit/debit memosNeed strong interpersonal/communication/follow-upWork independentlySOX compliance Requirements/Preferences: Experience working in a highly matrixed organization - Required Associates Degree/Bachelor’s Degree - Preferred 2-4 years related experience - RequiredOther skills required: Demonstrated strong interpersonal and communication skills Excellent organizational, time management, and follow-up skills Proficiency level with MS Office Suite including Excel Strong collaboration skills and able to influence without authority Demonstrated analytical and problem solving experience Ability to manage multiple priorities and work independentlyOther skills preferred Experience in Customer Service or Supply Chain related fields of Order Management, Reverse Distribution/Logistics, and/or Distribution Working knowledge of SAP Knowledge of SOX, GCC, and/or GMP requirements POSITION SUMMARY: Revenue claims reconciliation and invoice collections for customers, including investigation, analysis and timely resolution of all customer open receivables. Provide superior customer service by building collaborative relationships with external customers and internal business partners. Gain in-depth knowledge of our customer business practices and internal policies/requirements. Partners with customer plus Logistics, Finance Credit Groups, Sales & Sales Finance (Tax, Contracting) SCCS, SCG, Channel Management, Customer Service & Capabilities (including EDI), 3PL’s and any other key stakeholders on the issue. Performs analysis and develops customer specific action plans. Leads initiatives to minimize deductions and implement process improvements that leads to achievement of organizational and individual account goals. Utilize process excellence tools & technology to identify account revenue trends. Utilize Microsoft applications (i.e. Excel, Power Point) as well as business applications (i.e. SAP, HPE Content Manager, FSCM, Dashboards) to analyze data and present synopsis to the customer, management and internal stake holders. Prepare and effectively present information in various settings and across organizational levels. Duties will be carried out in compliance with all company, local, state and federal regulations and guidelines.Principal Responsibilities:BASE BUSINESS Proactively manage deductions/disputes to meet metrics & goals through integration with logistics, sales, finance and other key stakeholders. Determine the validity of a dispute; follow documented processes and procedures, ensure that all compliance standards and approvals are met. Develop competency in Microsoft applications i.e. (Excel) as well as business applications such as (SAP, FSCM). Manage and direct requests and inquiries from internal & external business partners. Learn and utilize new technology to drive root cause analysis and problem resolution relating to individual/team metrics. Key Performance Indicators for this role include, incoming & outstanding deduction dollars, Aged deductions, overall DSO, open customer complaints and shipment refusals. Maintain customer accounts and/or dispute categories according to best practices, audit controls, national policies and SOPs. Complete other related revenue management activities as assigned. Prepare and effectively present information as requested. Complete other process and project activities as assigned.TEAM & INDIVIDUAL Accountabilities Serves as subject matter expert within functional area with end to end responsibility for account portfolio or dispute reason code. Provide necessary assistance to manage team workload. Responsible for completing all assigned compliance training requirements.Applicants must provide their phone number. Reference job number A3332.