Business Support Officer

We are seeking individuals with a background in Administration or Reception to work Part Time (4 days per week, Mon - Thurs) on a fixed term contract until 24 June 2027 within the Occupational Rehabilitation sector, based 100% in our Sydney CBD Office.In this role, you will be the first point of contact for clients, customers and visitors, delivering exceptional customer service while managing a broad range of administrative and office coordination responsibilities.Welcoming and assisting clients and visitors at a reception desk;Managing high-volume telephone, email and general enquiries with professionalism and efficiency.;Maintaining accurate client records and case documentation within internal systemsAccurate data entry into IPAR’s client database system;Assisting with mailing/postage of letters and small parcels;Managing stock levels of office supplies and completing online orders as necessary;Provide excellent customer service to colleagues, clients and customers;Keep the reception areas clean and tidy;Ensuring compliance with quality, safety and regulatory requirements.Contributing to continuous improvement initiatives and maintaining a positive team culturePrior administration experience working within the medical or health industry would be highly regarded but not essential if the above skills criteria can be demonstrated.