Cloud Engineer

Job Description:

• Demonstrates abilities and/or a proven record of success as a team member:
• Performing migrations to AWS leveraging tools like CloudEndure and AWS Database Migration Service.
• Working with one or more of the following: Apache, nginx, Tomcat, IIS, and varnish.
• Managing various database engines, such as MySQL, PostgreSQL, and MSSQL.
• Working with third-party cost optimization tools (CloudHealth, CloudCheckr, etc);
• Building and deploying AWS infrastructure using Terraform or CloudFormation and develop scripts for future reuse.
• Leveraging tools like Terraform and Jenkins to incrementally automate, modernize, and improve customer s environments.
• Developing CI/CD pipelines for various application stacks, including LAMP, Java, and Node.js.
• Implementing centralized logging solutions such as SumoLogic and CloudWatch Logs.
• Working with one or more scripting languages (e.g., Bash, Powershell, Ruby, Python, Node.js, etc.)
• Working with containerization using Docker or Kubernetes, preferably on AWS.
• Improving the security posture of our customers by performing various assessments and analyses using tools like CloudCheckr and AlertLogic; and, identifying areas for cost savings through Auto Scaling, right-sizing, and elimination of waste within the customers AWS environments.

• Work with Cloud Infrastructure Team Designing, orchestrating, implementing, and supporting secure and scalable infrastructure using public cloud, IaaS, PaaS and on-premises platforms.
• Responsible for designing, developing, implementing, and supporting the CLOUD infrastructure, and limited local physical infrastructure. Focusing on analyzing and implementing the infrastructure as code, in addition to monitoring its performance and status, reporting findings and recommendations to Cloud Infrastructure Team.
• Assist Cloud Infrastructure Team in testing, debugging, and process documentation.
• Communicate clearly and professionally with customers and vendors, perform advanced troubleshooting, gather relevant documentation, and resolve tickets in a timely & precise manner.
• Develop creative solutions as a team and prioritize software performance and stability.
• Support cloud computing and virtualization systems using infrastructure as code and modern cloud-native deployment techniques such as Terraform, CloudFormation, Jenkins, Ansible, Chef etc.
• Follows the pipeline outlined by management; meticulous with task completion and signoff; supports implementation and maintenance success, offering alternative solutions if needed.
• Evaluate existing environments and determine if there are ways in which to simplify, automate, and/or increase the effectiveness of the environment.
• Track deployments of projects to support critical applications in our cloud SaaS solutions.
• Team up with the programming/product teams to discuss software updates, modifications, errors, and deadlines.
• Provides 24/7 on-call support in troubleshooting, coordinating, escalating to ensure the recovery of failed components or equipment.
• Supports and tests our Disaster Relief plan.
• Ability to perform routine duties independently.
• Ability to use analytical skills and consult with existing documentation to troubleshoot issues affecting cloud services, systems, and applications.
• Ability to analyze and evaluate technical requirements and specifications.
• Knowledge of Terraform and infrastructure as code.
• Knowledge of PowerShell and Linux shell scripting skills.
• Excellent written and verbal communication skills.
• Impeccable attention to detail.
• Using appropriate AWS services to design and deploy architecture and applications based on given customer and/or Solutions Architects requirements.
• Implementing enterprise-wide scalable and high-availability operations on AWS.
• Applying DevOps concepts including IAC using Terraform or CloudFormation, configuration management using Chef, and Ansible, CI/CD using Jenkins, CodeDeploy, etc.
• Making informed decisions about customer s infrastructure and understanding the impact of design decisions.
• Understanding compliant environments including PCI, HIPAA, etc.
• Understanding core AWS security and auditing capabilities.
• Understanding AWS security controls, network boundary controls, and related toolsets.
• Having AWS Associate-level (Architect and/or DevOps) Certification or equivalent AWS experience.
• Understanding of the various IT infrastructures and application stacks.
• Using Configuration Management and Configuration Orchestration tools, such as Ansible, Terraform, Chef, etc.
• Working on multiple projects simultaneously and adhere to project timelines.
• Understanding DevOps Concepts like IaC, CI/CD, blue-green deployments, etc.
• Implementing and following agile methodology; and,
• Working within customer requirements and advising customers on best practices while upholding customer service standards.

• Bachelor's degree in Information Technology, Computer Science, or related discipline with at least 3 years of demonstrated prior experience of service delivery in a SaaS, IaaS or PaaS delivery organization OR at least 5 years of equivalent experience is required.
• Experience with O365 environments.
• Proficient in scripting languages Bash, Python, etc
• Monitoring and Alert configuration management.
• Excellent troubleshooting and diagnosis skills across technologies.
• Certification(s) in administering and/or architecting cloud-based technologies is preferred. (e.g. AWS Certified SysOps Administrator, AWS Certified Solutions Architect, AWS Technical Essentials)
• Networking knowledge (vlan, wifi, direct connects, BGP).
• Remote Capable ability with excellent teleconference etiquette.