Contact center Lead

Concent Software Solution LLC
Weehawken, NJ
15 Oct 2024

Vacancy expired!

Contact Center Tech Lead

Weehawken,NJ 2 days onsite 3 days remote

Job Descriotion:
  • do independent development with Full Stack Java knowledge
  • drive delivery teams of developers to achieve project delivery
  • work as application owner for Contact Center applications
  • work with stakeholders from QA and Business teams to discuss requirements and improve them to be deliverables
  • work as lead to follow all UBS SDLC and release manager processes and make team members to follow same processes
Your team :You'll be working in the WMA Contact Center IT team under WMA Operations Weehawken, NJ. Our team builds applications that provides various communication channels such as Voice, Chat , Call back, e-mail using Genesys platform to our internal and external clients.