Content Author

16 Nov 2024

Vacancy expired!

Content Author

Duration: 12 Months

Location: Ridgefield Park, NJ

Responsibilities
  • The primary responsibility of this role is hands-on with Adobe Experience Manager (AEM) components and templates, web page creation and publishing. In addition to CMS publishing, this role will support content writing and editing needs on an as-needed basis.

Responsibilities include:
  • Collaborate with product marketing, business lines, UX and Search Engine Optimization peers to create world-class customer experiences
  • Work in a cross-channel environment publishing content for desktop/laptop and mobile devices
  • Assist in gathering requirements and assessing content authoring needs of a given project
  • Update content logs, copy documents and other documentation systems
  • Provide strategic content recommendations and writing/editing support for product managers and business lines, and other content stakeholders
  • Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites
  • Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct
  • Collaborate and partner with other content authors, creators and strategists as appropriate to ensure consistent tone of voice and messaging for customers
  • Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs
  • Participate as an observer in user interviews and usability
  • Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
  • Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • Prior experience authoring content for an enterprise website
  • Three or more years of CMS content authoring experience preferably within the financial industry

Preferred Skills/Experience
  • Bachelor’s degree in English, Journalism, Communications, Marketing or related field
  • 3 years of professional experience authoring and writing for websites, mobile apps, software, or other digital platforms; transactional
  • Strong interactive writing/editing skills (work samples required)
  • Experience collaborating with large teams using outstanding communication skills
  • Experience successfully executing and balancing multiple projects and tasks
  • Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free
  • Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content
  • Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities
  • Ability to problem-solve and work independently when necessary
  • Expert in Microsoft Office
  • 1 year of experience in financial services, preferably online banking, wealth management and investments
  • Experience with Adobe CMS content authoring, wireframes and design/prototyping software
  • Experience working with UX, product and SEO teams

Skills: Adobe Experience Manager: 3 Years Authoring or writing for websites: 2 Years Attention to detail. For more information, please contact:Bharath Kumar

  • ID: #22853572
  • State: New Jersey Ridgefieldpark 07660 Ridgefieldpark USA
  • City: Ridgefieldpark
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-16
  • Deadline: 2022-01-14
  • Category: Et cetera