Customer Service Assistant

Job Description:

The Customer Service Assistant will be the first point of contact for our customers, ensuring their inquiries and concerns are handled with the utmost professionalism and care. You will assist in maintaining strong relationships with clients, addressing their needs, and providing support for a variety of services.Responsibilities:Respond to customer inquiries via phone, email, and in-personResolve customer issues and complaints in a timely and effective mannerProvide information on products and servicesAssist with order processing and trackingMaintain accurate records of customer interactionsCollaborate with other departments to resolve customer-related issuesEnsure all customer service standards are met to achieve customer satisfaction