Desktop Deployment Lead Technician

15 Jan 2022
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My direct client in Northern, NJ is looking for a Desktop Deployment Technician. This is a full-time role.

Job Description:The Desktop Deployment Lead role will plan, coordinate, and oversee end-user device deployment as part of a technology operations team. Deployment efforts will take place within bank branches and other corporate facilities in accordance with established infrastructure and device standards.

Responsibilities:
  • Define and maintain end user deployment experience.
  • Project management experience with large-scale device deployment projects in banking environment including coordination of all aspects including site prep, equipment logistics, technical team members, vendor management.
  • Coordinate and ensure desktops are prepped to be installed with appropriate software.
  • Keep up with latest desktop deployment technologies and assist in developing desktop platform roadmap.
  • Work with Field Services team to acquire any resources required to dispatch and perform deployment.
  • Maintain global hardware standards for desktops and laptops provided by Engineering team.
  • Maintain active log and drive remediation of deployment incidents.
  • Document, maintain and improve standard processes in desktop management.
  • Drive resolution of problems effectively and efficiently to minimize user's disruptions.
  • Ensure that comprehensive training programs / Knowledge articles are developed to support deployments working with respective Learning & Development teams as well as Product owners.
  • Work with product owners to ensure end to end support model is in place and accepted by desktop operations.

Required Skills:
  • Ability to generate trust, build alliances across the organization, and orchestrate interdisciplinary teams to the benefit of customers.
  • Situational awareness to adapt and solve challenges from a business and technology perspective.
  • Ability to balance strategic thinking with pragmatic operational delivery.
  • Empathy, curiosity, desire to constantly improve, acquire new skills and drive for results.
  • An excellent team builder and talent developer.
  • Proactive, takes the initiative to make things happen.
  • Confident and self-aware with excellent interpersonal and communication skills, both written and verbal.

Required Experience:
  • Bachelor's Degree in Computer Science, Business or other related disciplines and a minimum of 10 years' experience with Desktop deployment including hardware and software.

  • ID: #31650974
  • State: New Jersey Wayne 07470 Wayne USA
  • City: Wayne
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2022-01-15
  • Deadline: 2022-03-12
  • Category: Et cetera
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